Privacy Policy
Last updated:
1. Statement
This Privacy Policy explains how PinJoy ("we") collect, use, store, and disclose personal information, and outlines your rights. By using PinJoy, you agree to this Policy. We may update it to reflect legal or business changes and will announce updates on the website.
2. Definitions
- User: anyone accessing or using PinJoy services.
- Personal Information: data identifying an individual, such as name or contact details.
- Device Identifiers: unique device info (model, device ID, IP).
- Usage Data: automatically collected usage data (pages, time on site, actions).
- Cookies: small files placed on devices to support authentication and analytics.
3. Information We Collect
(1) Personal Information
- Registration and contact: email, phone number, name for account verification and notifications.
- Withdrawal details: bank account or third‑party payment accounts, used solely to process withdrawals.
(2) Usage Data
- Device info: model, unique identifiers, IP address, OS and browser version.
- Behavior: pages visited, time spent, task records, game experience, redemption history.
- Diagnostics: performance and error reports for service stability.
(3) Specific Data to Prevent Cheating
- Device identifiers for abnormal device detection and anti‑fraud review.
- Installed apps list patterns to detect cheat tools and ensure fairness for all users.
4. How We Use Information
- Provide and maintain services, optimize features, and monitor usage.
- Manage accounts, verify identity, and ensure account security.
- Fulfill agreements, process rewards and withdrawals.
- Communicate updates, security alerts, and payout notifications.
- Analyze preferences to improve game/task recommendations.
- Detect cheating and protect fairness and platform security.
5. Sharing and Disclosure
- Service providers: share necessary data for analytics or payments under confidentiality obligations.
- Business transactions: in mergers/acquisitions, user data may transfer with prior notice.
- Affiliates: may share with affiliates following this Policy.
- Legal requirements: disclose when required by law or authorities.
- Rights protection: disclose within reasonable scope to protect rights, safety, or public interests.
6. Storage and Retention
- Location: stored on our servers and trusted providers with appropriate safeguards.
- Duration: retained for the period necessary to fulfill this Policy’s purposes.
- Exceptions: extended retention when required by law, dispute resolution, or security improvement; usage data may be kept shorter unless needed longer.
7. Security
We apply commercially reasonable measures (encryption, access controls, audits) to protect information. However, internet transmission and electronic storage cannot be guaranteed 100% secure.
8. Third‑Party Links & SDKs
Our services may include third‑party links and SDKs. Their privacy practices are independent — please review their policies when using third‑party services.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect their information. If guardians discover submission without consent, contact us to delete it promptly.
10. Changes to This Policy
We may revise this Policy for legal or business reasons. We will announce updates on the website and update the "last updated" date. Continued use means acceptance of changes.
11. Account Deletion
You may request account deletion at any time. After deletion, related personal information will be deleted or anonymized and cannot be restored. See website guidance or contact support.
12. Contact Us
Questions? Contact support@pinjoy.org.